Job Description

Note: This role is based in Petaling Jaya, Malaysia.

This is a 12-month Senior Project Executive / Business Analyst (BA) contract role (based in Malaysia) where you will be reporting to the Web Channel Lead for a CMS Migration project. A successful candidate that can work with the hiring team for this migration project will at least possess the following qualities: 

Strategic Thinker | Effective communicator | Effective remote worker | Team player 

Maintain a curious mind and quick to adopt new ways of working with relevant software and tools 

Can-do attitude | Problem Solver | Resourceful | Analytical | Attention to detail 

User Experience driven | Believer in continuous improvement | Adapt well to diverse culture | Respond well to dynamic situations  

Key Responsibilities 

Initiation and Planning Phase 

• Consume Overall Project Plan defined by Web Channel Lead 
• Understand department structures, stakeholders and resource engagement process 
• Understand technical architecture and UIUX design of current stack  
• Align with Web Channel Lead on criteria for  
• Autonomy on decision-making 
• Request acceptance / prioritisation 
• Escalation 
• Requirements gathering and structuring 
• Outline a scalable, maintainable integrated framework that captures all requirements and reflect latest statuses 
• Good to have: Report dashboards 

Execution and delivery 

Task planning 

• Write clear and actionable user stories and define acceptance criteria 
• Define, plan and assign tasks that ensures successful and timely delivery 

Stakeholder and Resource engagement 

• Key stakeholders: Information Security Team, UIUX Team, Product Teams, Resource Teams  
• Key resources: UIUX Creatives, AEM Engineer/Developer, Content Executives, 
• Assess feasibility of timeline for fulfilling stakeholders’ requests and requirements before establishing action plan   

Responsible escalation and reporting 

Documentation and communication  

• Organise and/or participate in recurring standups, ensuring documentation of all communication touchpoints 
• Create functional and solution design specifications documents where relevant  
• Establish documentation of CMS component rules and variants by working with UIUX Lead 

Regular sync-up with always-on BAU website changes  

• Update Website Information Architecture (IA) based on BAU activities and sync up with BAU / SEO / Analytics and other teams where relevant 
• Highlight potential risks and/or impact to migration plan  

Completion and Handover 

• Submission of scalable and maintainable documentations  
• Plan and run walkthroughs & demonstrations meetings for full-time team to takeover 

Additional tasks 

• Undertake additional responsibilities that are deemed by Web Channel Lead to be related to the project 

Qualifications

Work Experience 

• At least 3 years of cumulative experience in project management and as a Business Analyst 
• Telco / FMCG industry experience is a plus 
• Vendor management is a plus  
• Hands-on experience with content population in AEM CMS (On-premise and Cloud) 
• Hands-on experience with breaking down and drawing insights from Adobe Best Practice Analyzer Report  
• Proven experience with following through a product/project management life cycle 
• Proven experience with high quality presentation of progress and plans 
• Proven experience with operating in a fast-paced and dynamic working environment 
• Participated or led a transformation / migration / change management initiative 
• Familiar with Waterfall, Agile and Hybrid Project Management frameworks 
• General understanding of system, workflow design and software development & testing frameworks 
• General understanding of system/product design, coding and design efforts 

Advanced software and tools 

• Adobe Suite (Adobe Experience Manager (On-premise and Cloud), Adobe Analytics) 
• Atlassian Suite (JIRA, Confluence) 
• Visualisation and modelling (Figma, Microsoft Visio, Microsoft Whiteboard)  
• Microsoft Suite (Integration of Teams, Power Automate, Planner, OneNote) is a plus 

Education and certifications 

• Diploma, Bachelor’s Degree or equivalent 
• PMI-PMP, ECBA, PMI-PBA, CCBA, BCS , CBAP certification(s) will be a plus