Job Description

Role Mission
Lead the technical architecture, integration strategy, and operational excellence of StarHub’s Finance, Risk & Compliance Systems (FRCS) to ensure system reliability, strong controls, secure data flows, and seamless end-to-end financial processes. This role drives digital transformation in finance ops, enabling accurate reporting, regulatory compliance, and agile decision-making in a dynamic telco environment.

Accountabilities

• Own the technical roadmap and architecture for FRCS platforms, forecasting needs like cloud migration and AI forecasting.

• Lead integration design, technical delivery, and environment governance across ERP (e.g., SAP S/4HANA), EPM (planning tools), GRC (governance/risk/compliance), and automation systems.

• Ensure system stability, performance, and compliance across all finance-related platforms via proactive monitoring and SLAs.

• Drive continuous improvement, technical optimisation, and automation to boost efficiency.

• Provide technical leadership to analysts, vendors, and cross-functional teams, fostering innovation.

Responsibilities

• Define/lead technical architecture for ERP, EPM, automation (RPA), GRC platforms, ensuring scalability.

• Oversee end-to-end integration design: APIs, middleware (e.g., MuleSoft), data mappings, interface governance.

• Ensure accuracy, security, compliance of financial data flows across systems like treasury, GL, procurement.

• Lead root-cause analysis, complex troubleshooting, resolution of major FRCS issues (L3 support).

• Govern environment mgmt: releases, patches, regression testing, production readiness gates.

• Partner with Enterprise Architecture on design standards, security frameworks (e.g., Zero Trust), data governance.

• Review/approve technical specs, workflows, solution designs for alignment with best practices.

• Mentor Technical Analysts, uplift FRCS team capabilities via training/knowledge sharing.

• Drive automation/performance optimisation to cut manual effort, simplify systems (e.g., hyperautomation).

• Support audits, risk assessments, compliance reviews with robust technical controls/evidentiary logs.

• Coordinate cross-functional dependencies: IAM, Infrastructure, EUC, Platform teams.

• Manage technical vendors/SI partners for quality delivery, standards adherence, SLAs.

Areas of Impact

• Financial system reliability/operational stability, minimizing disruptions.

• End-to-end data integrity across ERP, EPM, GRC, reporting platforms.

• Compliance, audit-readiness, risk mgmt for FRCS systems (SOX/PDPA).

• Technical consistency, scalability, performance of finance platforms.

• Cross-functional collaboration: Finance, Risk, Audit, Technology, vendors.

Qualifications