Job Description

As a CRM Software Engineer at StarHub – IS Divisions, you will be a key contributor in designing, developing, and maintaining CRM solutions that enhance customer engagement and optimize business processes. Working in a dynamic, fast-paced and maintain robust, high-performance applications that power the BSS – platform. you will collaborate with cross-functional teams to deliver scalable and efficient CRM solutions, driving both operational excellence and efficiency in delivering superior customer experiences.

Key Responsibilities

• Design, develop, and maintain Java-based applications using the Spring Boot framework, tailored specifically for the BSS platform such as billing, customer management, product catalog, order management and revenue management.
• Utilize PostgreSQL for database management, ensuring optimal performance and scalability in BSS platform deployments.
• Work with CRM, OSS, and other enterprise systems to integrate and ensure seamless data flow between different telecom platforms.
• Develop, implement APIs for integration between the BSS platform and internal/external systems, ensuring accurate and real-time data exchange.
• Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, deployment, and maintenance of BSS solutions.
• Deploy, manage, and optimize applications within a containerized environment using Docker and Kubernetes, supporting the DevOps model.
• Collaborate with cross-functional teams, including business stakeholders, product owners, and quality assurance, to define, design, and release new features aligned with the strategic goals of the Telco BSS platform.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. A master's degree is a plus.
• Proven experience in Java development with the Spring Boot framework, specifically within Telecommunications BSS platforms such as CompaxDigital, any BSS providers.
• Strong expertise in high-performance and scalable software architecture, with experience in containerized environments using Kubernetes and Docker.
• Proficiency in Python and shell scripting for process automation and task optimization.
• Strong working knowledge of PostgreSQL for database management, performance tuning, and optimization in a BSS context.
• Demonstrated experience with AWS cloud services, particularly in deploying and managing scalable cloud applications in a DevOps framework.
• Extensive experience with CI/CD pipelines, deployment automation, and related DevOps tools.
• Agile mindset with knowledge of agile development methods such as Scrum.
• An absolute team player with a solution-oriented and innovative work style.
• Excellent problem-solving abilities, with attention to detail and the capacity to work in fast-paced, dynamic environments.
• Strong interpersonal and communication skills, with the ability to work collaboratively across multiple teams and stakeholders.