Job Description

We are looking for a talented and motivated Site Reliability Engineer (SRE) to join our team. This role requires a mix of infrastructure expertise, hands-on observability experience, and DevOps skills. As an SRE, you will be instrumental in building reliable, scalable, and efficient systems. The ideal candidate will have hands-on experience with Terraform, Ansible, and log analytics tools, combined with proficiency in working with Linux, Kubernetes, and AIOps platforms.

Key Responsibilities

• Design, deploy, and manage scalable infrastructure using Infrastructure as Code (IaC) tools such as Terraform, Ansible and GitHub.
• Implement and maintain observability solutions using ELK, Grafana suite (e.g. Loki, Tempo, Mimir, and Prometheus), ensuring complete monitoring, logging, and tracing capabilities.
• Leverage OpenTelemetry to instrument applications and collect telemetry data for performance insights and system health.
• Automate configuration and operational tasks using Ansible to reduce manual efforts.
• Manage and monitor Kubernetes clusters and Linux-based systems to ensure optimal performance and availability.
• Integrate and support SNMP-based Network Performance Monitoring (NPM) tools like SolarWinds, SevOne, or OpsRamp for network observability.
• Implement event management systems and AIOps platforms for proactive incident detection, correlation, and automated resolution.
• Collaborate with DevOps teams to build and maintain CI/CD pipelines for continuous integration and delivery.
• Perform incident management, conduct post-incident reviews, and drive long-term improvements through root-cause analysis.
• Maintain detailed documentation for infrastructure, automation workflows, troubleshooting procedures, and operational best practices.

Required Expertise and Experience

• At least 3 years of experience in SRE, DevOps, or a related engineering role.
• Proficiency in Infrastructure as Code (IaC) using Terraform to manage complex infrastructure.
• Hands-on experience with log analytics and observability tools, including ELK (Elasticsearch, Logstash, Kibana) and the Grafana suite (Loki, Tempo, Mimir, Prometheus).
• Knowledge and experience with OpenTelemetry for distributed tracing and telemetry collection.
• Experience working with Kubernetes clusters and Linux-based systems in production environments.
• Expertise in automation using Ansible to streamline configuration and deployment processes.
• Knowledge of SNMP-based NPM tools such as SolarWinds, SevOne, or OpsRamp for network monitoring.
• Experience with AIOps platforms for event correlation and automated incident management.
• Strong background in CI/CD practices, with hands-on involvement in building pipelines for software delivery.

Required Skills and Qualifications

• Technical Skills:

  • Infrastructure management with Terraform.
  • Observability with ELK, Grafana suite, and OpenTelemetry.
  • Automation using Ansible.
  • Kubernetes orchestration and Linux system administration.
  • Expertise in SNMP-based NPM tools (SolarWinds, SevOne, or OpsRamp).
  • Experience with AIOps and event management platforms.

• Soft Skills:

  • Strong problem-solving abilities with a focus on automation and continuous improvement.
  • Excellent communication and collaboration skills across cross-functional teams.
  • Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities.

• Preferred Knowledge:

  • Familiarity with GitOps practices for infrastructure management.
  • Understanding of Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
  • Security awareness and experience implementing secure infrastructure.

• Education:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.