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Senior Web Operations Executive

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Date: 12-Jan-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

 

The Web Operations Executive is responsible for starhub.com operations: the role covers content publication, the optimization of user journeys and overall experience on the website and the on-going transformation of the platform into a performance engine to increase digital conversions (technology layer, A/B testing of content & UI approach).

 

The primary duties include web development and content management, and corporate branding governance. The successful candidate will have to work across varying levels of business leadership and departments to deliver projects that attain business goals under aggressive deadlines.

 

  • Coordinate and facilitate website transformation & maintenance, support product launches and promotions with stakeholders
  • Govern and uphold the library of corporate brand guidelines, practices and processes 
  • Identify key initiatives and campaigns to test, track, measure and optimize
  • Continuous effort to improve the efficiency of web functions and operational processes
  • Stay up-to-date with digital and strategic marketing trends, advise stakeholders accordingly to align with business goals with proposed adjustments
  • Collaborate with internal stakeholders to advocate best practices and achieve business goals
  • Conducts complete and effective troubleshooting in UAT (user acceptance test)
  • Improve organic search rank through upkeep of SEO (search engine optimization) and SERP’s (search engine results pages)
  • Assist and support in adhoc projects as needed

Qualifications

 

  • Degree or Diploma in Creative Design/Digital/Multimedia/IT or modules relevant to the role
  • Software skills include: 
    • Adobe Creative Cloud, primarily Photoshop, Illustrator, After Effects
    • Adobe Experience Cloud, prior experience with AEM, Target & Analytics would be a significant plus
    • Microsoft Office
  • Thorough knowledge of prevailing and emerging digital trends and technologies
  • Strong grasp of information architecture and user experience best practices
  • Excellent communication and presentation skills to deliver information to diverse audiences
  • Outstanding organizational, communication & presentation skills, and the ability to balance multiple priorities
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities
  • Solution-oriented, highly-motivated and proactive self-starter
  • Understanding of the disciplines required to drive traffic and conversion

 

*We regret that only shortlisted candidates will be notified.