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Senior Product Manager, Workplace Collaboration Services

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Date: 19-Jun-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

We are looking for a Senior Manager for the Enterprise Business Group (EBG) to join our Product organisation to lead Starhub’s product team for Workplace Collaboration Services. As Senior Manager, you will lead a team of product managers, develop new and innovative services, and support existing services. This is a great opportunity to shape the future of the hybrid work, as we reimagine what it means to work from anywhere. Our mission is to provide communication, information, and entertainment services to build Singapore’s Digital Economy and to enable businesses to benefit from digital transformation. If this speaks to you, join us today.

Main responsibilities

  • Lead a team of product managers through the ideation, development, launch and life cycle management of our UC, collaboration, and productivity services.
  • Develop and grow talent actively through mentoring, coaching, succession planning and retention strategies.
  • Lead product discovery, understand and analyse customer needs and translate these to business-to-product requirements.
  • Lead agile product development from conceptualization to Proof of Concept and eventual market introduction.
  • Work collaboratively across the business and engineering organizations within StarHub to gather and prioritize requirements; assess telco service approaches; and make product decisions.
  • Drive GTM strategies; shape launches, collateral and other resources with Product Marketing team.

A few things about you

  • You can create and communicate a vision on how to introduce a product and how a product will evolve.
  • You have experience leading a team at a Manager, Sr Manager, GM, Director, or start-up equivalent level.
  • You have keen interest in shaping modern workplace collaboration and productivity and hybrid working.
  • You engage, influence and align other people to support your decisions at an executive and a working level.
  • You can build products and services where there is ambiguity on what to build and when.
  • You hold productive dialogs with customers, sales and customer experience teams; you can quickly identify problems worth solving and can explain your rationale with data.
  • You are not afraid to ask for help to unblock yourself or your team.


  • 5-7 years of experience in product management, preferably at a software, tech or telco company.
  • 3+ years of experience leading teams and managing people.
  • Domain expertise in VoIP, SIP UC, Collaboration and Workforce Productivity solutions preferred.
  • Familiarity with products like Microsoft Teams, WebEx and Zoom is a plus.
  • Experience in Agile Product Development is a plus.
  • Tertiary degree in Business Management, Computer Science or related fields.


*We regret that only shortlisted candidates will be notified.