Responsibilities

Provide expert-level technical support for complex enterprise network environments
Design, implement, and optimize network solutions across various industries
Troubleshoot and resolve critical network issues, ensuring minimal downtime
Lead high-priority network projects, including Tech-Refresh initiatives and performing proof of concepts
Participate in 24/7 on-call rotation and critical network escalations
Perform network maintenance, including security configurations, patches, and upgrades
Conduct risk assessments and vulnerability reviews on network infrastructure
Monitor and analyse network performance, recommending improvements
Collaborate with cross-functional teams to ensure seamless service delivery
Serve as the primary technical escalation point for complex network issues
Provide detailed reports and presentations on network status and performance
Extensive experience in enterprise-level network design, implementation, and troubleshooting
Strong problem-solving skills with a focus on innovative network solutions
Excellent communication abilities, adept at explaining technical concepts to diverse audiences
Proven track record of delivering high-quality network support in demanding environments
Commitment to continuous learning and staying current with emerging network technologies

Requirements

Degree in Computer Engineering or related field
5+ years of experience in network engineering in medium to large organizations
Expert knowledge of network technologies (routing, switching, firewalls, FTTH, SASE, SD-WAN)
Proficiency in SD-WAN solutions, particularly Cisco Viptela and Palo Alto Panorama using Cloud and local deployments.
Advanced certifications preferred (Cisco CCNP/CCIE, PCNSE/PCCSE certifications)
Expert knowledge on deploying and troubleshooting BGP and OSPF networks
Hands-on experience with various firewall/security technologies
Strong skills in configuring and optimizing network devices for efficiency and security
Proven project management and troubleshooting abilities
Excellent communication and customer interaction skills
Adaptable team player capable of working independently