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Senior Manager, Network Services

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Date: 22-Jun-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

We are looking for a Senior Manager for the Enterprise Business Group (EBG) to join our Product Management team to lead Starhub’s product team for our Layer 2/3 high bandwidth network connectivity, VPN and Internet services. As Senior Manager you will lead a team of product managers and take ownership of our Network Services portfolio for the Singapore domestic market. This is a great opportunity to join our mission to enabling government clients, SME and large enterprises in Singapore to benefit from digital transformation and to improve the lives of our customers daily.

Main responsibilities

  • Lead a team of product managers through the ideation, development, launch and life cycle management of our Network Services portfolio, which includes Optical Networking, Wave, Ethernet, MPLS and IP services.
  • Shape the vision and product GTM to reflect target client needs and to establish StarHub as an industry leader with a differentiated network services offer using programmable, software defined networks (SDN).
  • Drive product roadmap and go to market execution for the Network Services portfolio.
  • Set the product direction for the use of modern enterprise network technologies in StarHub’s core data networks, including service lifecycle orchestration (LSO) and network function virtualization (NFV).
  • Manage a talented team of product managers and collaborate with StarHub Integrated Network Engineering (SHINE) and Information Services (IS) functions. 
  • Develop and grow product talent actively through effective mentoring, coaching, succession planning and retention strategies. 
  • Lead experiments in line with StarHub’s overall product management strategy and framework to test riskiest assumptions and to prove/disprove hypothesis, adding insights and information to our knowledge base.

A few things about you

  • You can create and communicate a vision on how to introduce a product and how a product will evolve.
  • You have experience leading a team at a Sr Manager, GM, Director, or start-up equivalent level.
  • You understand optical transporting, switching and routing technology and how to build products well enough to help your team prioritise and move faster to bring products to market.
  • You engage, influence and align other people to support your decisions at an executive and a working level, and for product/engineering teams to do the work needed to progress your priority, initiative or project. 
  • You can build products and services where there is ambiguity on what to build and when.
  • You hold productive dialogs with customers, sales and customer experience teams; you can quickly identify problems worth solving and can explain your rationale with data. 
  • You aim for running effective meetings and you know how to stay organised; you are not afraid to ask for help to unblock yourself or your team.


  • 7-10 years of experience in product management, preferably at a software, tech or telco company.
  • Prior experience at a telecommunication service provider, or System Integrator (SI), or Network Technology Vendor (e.g. Adva, Cisco, Huawei, Nokia) in a product or presales role is advantageous.
  • Domain expertise and knowledge of telco network architectures, technologies, services as well as process and workflow automation are desirable.
  • Familiarity with vendors like Cisco, Adva, Ciena, Juniper, HPE/Aruba, Huawei and Nokia is a plus.
  • A strong understanding of Agile principles and practices. Experience in Agile Product Development is a plus.
  • Tertiary degree in Business Management, Computer Science or related fields.


*We regret that only shortlisted candidates will be notified.