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Senior Manager, Mobile Product and New Business

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Date: 06-May-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

To work with StarHub is a great opportunity if you love combining communication, technology, new thinking, business, and customer experiences. As part of Mobile and New Business team, you will explore, develop, and build new business opportunities across different verticals in mobile and / or across adjacent to TMT (Telecom, Media, and Tech) industry. 

 

Responsibilities

  • Managing the core mobile business and deliver superior experiences across various platforms (physical and digital)
  • Develop, build, launch, and manage superior mobile experiences across various platforms including mobile and emerging platforms.
  • Monitor and analyse upcoming trends in TMT industry locally and globally to identify potential product opportunities which will create new market needs.
  • Lead the implementation and execution of product constructs with close collaboration with network, IT, CS and other business functional units within / external to StarHub.
  • Accountable to drive optimised Mobile Network CAPEX to have a differentiated network experience to customers by managing our network across core, radio and ops.
  • Establish and maintain effective working relationship with internal (IT, network, CX) and external contacts to facilitate smooth workflow.
  • Responsible to deliver an optimal customer experience and continuously find ways to improve NPS for Mobile Product.
  • Measure product ROI through detailed KPIs. Ensure that the achievement of P&L KPIs are on track to meet goals.
  • Engage team to create an agile workforce for driving any initiative from ideation to delivery.

Requirements

  • Degree in management / marketing / economics or related field with at least 8 years of working experience in product management
  • Entrepreneurial and creative mindset. Have a keen sense of commercial acumen, strategic mindset and the ability to translate it into sales strategy / roadmap. 
  • Experience handling multiple stakeholders, projects and P&L.
  • Strong knowledge of product development and agile ways of working.
  • Self-starter with a good sense of judgment and structured thinking. 
  • Ability to thrive in ambiguity and adapt quickly to change.
  • Innovative with strong execution skills.

 

*We regret that only shortlisted candidates will be notified.