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Senior Executive / Assistant Manager, Mobile Product & New Business

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Date: 22-Sep-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

 

As part of StarHub’s vision to empower Digital Lives and deliver enriched digital experiences, Digital Health will be one of its key pillars.

 

  1. Develop the digital health business that helps our customers stay healthy and recover more quickly with the support of their loved ones and trusted healthcare providers.
  2. Implementation and execution of product constructs with close collaboration with network, IT, CS and other business functional units within / external to StarHub.
  3. To ensure that products are developed, tracked and delivered on a timely basis, inclusive creating and reviewing business cases, product documentation / specifications, build / user acceptance test review, and managing stakeholders’ relationships.

Responsibilites

  • Monitor and analyse upcoming trends in healthcare industry locally and globally to identify potential product opportunities which will create new market needs.
  • Working with various internal teams to formulate value propositions and product positioning to drive product differentiation.
  • Planning and management of sales pipeline. Account management of key partners.
  • Responsible to deliver an optimal customer experience and continuously find ways to improve NPS for Health Product.
  • Roadmap delivery for initiatives and partners for health ecosystem.
  • Accountable for driving optimising cost structure and deliver superior experience.
  • Deliver initiatives to meet targets and improve the NPS.

 

Qualifications

  • Entrepreneurial and creative mindset with total 8+ years of work experience. (4+ years of experience in product management.)
  • Experience with Healthtech / Healthcare sectors (medical, pharma, insurance etc) is an advantage.
  • Have a keen sense of commercial acumen, strategic mindset and the ability to translate it into sales strategy / roadmap.
  • Experience handling multiple stakeholders and projects. Experience managing P&L.
  • Strong knowledge of product development and agile ways of working.
  • Self-starter with a good sense of judgment and structured thinking. Ability to thrive in ambiguity and adapt quickly to change.
  • Innovative with strong execution skills.