Job Description

Responsibilities: 

•    Plan and implement international networks and network requirements based on traffic forecasts to support international services.
•    Plan and implement bilateral restorations with overseas correspondent on 24 x 7 standby.
•    Negotiate with overseas correspondents on bilateral circuit requirement
•    Coordinate the implementation of circuits and associated equipment
•    Liaise with relevant parties for specific international network requirements
•    Coordinate implementation of restoration plan with international transmission
•    Perform effective activation, deactivation and provisioning of all StarHub’s International capacity and of different cable systems.
•    Advise and fulfill BDM enquiry on capacity availability and international circuit design.
•    Ensure all work orders are correctly provisioned, cost-effective, and delivered in a timely manner in alignment with specifications and requirements.
•    Project management of StarHub’s collocation and interconnections requirements at Singtel’s and other cable stations in the Asia Pacific region.
•    24 x 7 standby with on call duties for submarine cable systems (dry and wet segment) fault localizations, fault repair and liaising with relevant cable systems and overseas carriers for restoration capacity.
•    On-board representatives on vessel for submarine cable projects, surveys and repairs. 
•    Contract (StarHub Cable Station Interconnection Agreement) negotiation / revision with new / existing colocation carriers leading to the execution of agreement.
•    Working closely with Legal, Regulatory and Finance to create cable station services products and services including legal agreement, financial costing, internal workflow and processes based on legal and regulatory framework.
•    Maintain overall end-to-end responsibility for providing colocation services to customers at StarHub Cable Landing Stations.
•    Manage colocation customers to ensure efficient allocation of colo space and power in StarHub’s cable landing station.
•    Oversee colocation customers’ site access and security.
•    Keep up-to-date and accurate records of the customers’ colocation subscribed services. 
•    Review, process, track, and maintain accurate records of cross-connection requests and completions; perform troubleshooting and fiber patching.
•    Liaise with colo customers on adhoc/emergency interconnection, troubleshooting and urgent site access requests.
•    Work closely with Cable Station and Facility Management teams to coordinate projects, manage colocation facility capacity, and optimize facility safety, performance, reliability, and efficiency.
•    Travel overseas to attend cable consortia meetings as required.

Qualifications

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