Job Description

Upkeep critical System and Security infrastructure that supports different business functions of StarHub. The role includes design, implementation, operations, maintenance, and system training. He/she may lead important projects that require providing team members with instruction, guidance, and advice. He/she applies critical and analytical approach to identify the organization's business requirements and then design and implement application infrastructures to deploy services.

Responsibilities:

• Oversee multiple system and security infrastructure projects from inception to completion.
• Develop and manage project plans, timelines, and budgets.
• Coordinate with cross-functional teams to ensure project deliverables are met.
• Monitor project progress and address any issues or risks.
• Design and implement robust and scalable system and security architectures.
• Ensure compliance with industry best practices and standards.
• Develop and maintain technical documentation for system and security infrastructure.
• Ensure adherence to all relevant security regulations and corporate policies.
• Conduct regular security assessments and audits.
• Implement security measures to protect sensitive data and systems.
• Oversee the implementation of new systems and infrastructure components.
• Manage ongoing operations and maintenance activities.
• Provide technical support and troubleshooting for system and security issues.
• Administer assigned systems, including capacity planning, provisioning, and performance tuning.
• Ensure systems are configured and maintained according to security best practices.
• Monitor system performance and identify areas for improvement.
• Ensure timely delivery of services and adherence to SLAs.
• Develop and implement strategies to improve service levels.
• Conduct research to identify opportunities for cost savings, increased productivity, and new revenue streams.
   

Requirements:

• Appropriate qualification in Computer Science, Information Technology, Computer/ Electronics Engineering or equivalent 
• Basic knowledge of security policy and compliance, with at least 2 years of experiences in handling security and network infrastructure eg routers, switches, firewall, load balancers, proxies, authentication systems (AD, TACACS, Radius)
• Good internet systems knowledge eg DNS, DHCP, IPAM
• Hands-on proficiency in Linux and Window Server administration.
• Basic understanding of distributed computing environment concepts and capacity planning of servers (hardware and software levels)
• Understanding of Representational State Transfer (REST) and Application Program Interfaces (APIs)
• Strong knowledge in technology infrastructure domain such as virtual server technologies, networking, internet protocols, scripting & monitoring tools, as well as infrastructure automation methodologies and technologies.
• Strong analytical skill, creative and thinking out of the box when problem solving.
• Excellent communication and interpersonal skills
• Knowledge of telco network such as Mobile and Fixed will be advantageous.
• Passion for software development, automation and new technologies/innovations for business and in operational excellence.