Job Description

Purpose:
Work closely with the Network Operation teams to develop tools and solutions that fulfil business and operational needs related to Service Assurance Centre. This includes integration with other OSS/BSS systems, process automation and enhancement. The role requires problem-solving skills, with hands-on experiences in software development and agile methodologies in a Dev/Ops environment, preferably with telecommunications and networking background.

Responsibilities:

• Recommend new initiatives that optimise and automate operational work for efficiency
• Design and develop quality assurance tools or solutions based on business and operational requirements
• Design user interactions on websites, develop servers and databases for network infrastructure logs and data, including scripts to detect, correlate, and trigger preventive and reactive alerts
• Deploy software tools, processes, and implement new automatic scripts and applications
• Participate in code development, enhancement and optimization
• Design and develop APIs
• Follow through projects from conceptualisation to finished product
• Manage project delivery with vendors and internal stakeholders
• Maintain and upgrade existing systems
• Perform software tests and support end-to-end test plans
• Troubleshoot applications and software issues
• Collect and evaluate user feedback to recommend improvements
• Train users
• Develop technical documentations to guide future software development projects
   

Qualifications

• Bachelor degree in Computer Engineering, Computer Science, Information Systems or equivalent
• Practical experiences with the following:
  • C/C++, C#, Java, HTML, Go, Ruby, Perl, Python
  • Deploying and maintaining Linux VM
  • Unix commands and shell scripting
  • Containers, dockers and Kubernetes
• Knowledge of the following:
  • Automation concepts (RPA and Ansible)
  • Cloud concepts
  • DevOps
  • Databases (SQL and No SQL)
  • Source control management/ version control including GitHub
  • REST or YAML
• Familiar with SDLC
• Eagerness to learn new technologies 
• Up to date with relevant new technologies and concepts, and demonstrated ability to apply them effectively