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Senior/ Engineer (Mobile RF)

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Date: 20-Sep-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

Purpose:

  • Ensure high quality of 3G/ 4G/ 5G networks, particularly our radio accessibility, retainability and mobility
  • Proactvely plan, optimize and monitor network performance based on user experiences
  • Correlate user NPS to network performance and propose network expansion strategies


Responsibilities:

  • Perform site survey for coverage enhancement and retrofitting tasks
  • Perform optimization to provide quality network to end users
  • Perform trend analysis to detect chronic issues, proactively work with cross-functional teams and vendors to develop and implement corrective action plans
  • Monitor, identify, isolate, correct and assess impact of 3G/4G/5G networks and customer-affecting faults
  • Provide Tier 3 support in response to network alarms, customer complaints, and assist with emergency restoration during outages and system failures
  • Participate and validate network performance through drive test during software upgrades, tests, and during upgrade of network element projects
  • Provide support to projects involving network growth, Integration of corporation networks, and new feature/ service trials and Implementations
  • Proactively evaluate network to minimize complaints and augment quality of service to consumers
     

Qualifications

  • Bachelor degree in EEE, Computer Science or equivalent
  • Familiar with 3G/ 4G/ 5G technologies and some basic knowledge in software programming eg Java, C#, Python, Visual Studio and MySQL
  • Possesses Class 3/ 3A manual driving license
  • Willing to perform network upgrade actvities during the night occasionally