Purpose:

As a key member in the OT team, the role provides engineering support to our StarHub Go platform, maintains the OTT CMS and backend servers, support new app releases in playstore/ app store, carry out application software development, address customer support issues.

Responsibilities:

• Perform daily operations, develop platform features, test and upgrade hardware and software applications
• Support internal and external stakeholders in various dependencies relating to new change requests and existing technical and user issues　
• Design, specify, develop, refine and maintain the multi-screen OTT video delivery system
• Maintain the streaming application display configuration for browser(s), Android & iOS mobile apps, Android TV, etc
• Discuss and convert product requirements into technical solutions and deliverables
• Drive and contribute towards technical engagements with vendor, to evaluate, verify, test and accept end-to-end OTT platform solutions　
• Provide Tier 3 support to escalated customer issues and perform standby duties on rotational basis

At least 5 years of relevant experiences in operating end-to-end OTT/ Pay TV video delivery technologies 

Experiences in content management systems, Aspera, ingestion flow and publishing

Experiences in OTT, CMS, ABR, DRM, HLS, MPEG DASH, , CDN OTT client applications in web, iOS, Android Mobile & Android TV

Knowledge of Set-Top Boxes middleware, players, EPG, VOD, PVR, catch-up, time Shift

Knowledge of server hardware, network protocols such as RTSP, TCP/IP, VLAN, FIREWALL, LB, NMS

Familiar with cloud technologies eg AWS and/or virtualization using Hyper-V or VMWare

High-level understanding of Security and Cryptography will be advantageous

System integration and project management experiences will be advantageous

Up-to-date on online video streaming technologies

*We regret that only shortlisted candidates will be notified.