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Senior/ Engineer, Converged Application Operation

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Date: 22-Aug-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

Operate and maintain high availability of Mobile and Fixed Telecommunication Network Value Added Systems and its Applications


  • Carry out day-to-day operation, administration, maintenance and capacity planning of the assigned systems
  • Perform backend provisioning of services
  • Manage the UNIX/Windows systems that include system administration, OS/Application patching, troubleshooting, and maintenance
  • Maintain the high performance and data integration of critical subscribers’ database
  • Render support to Network Operation Centre on 24/7 stand-by duty basis, by carrying out fault investigations and resolution to system isues
  • Perform system tuning, health check, alarm check, backups, and verification checks to ensure optimal performance and continuous uptime of systems
  • Review, update and deploy any revised operational procedures to handle system faults
  • Track incidents and prepare management reports
  • Partner with Planners and participate in new projects/integration work
  • Prepare monthly reports and standby schedules
  • Manage service/ change requests


  • Bachelor degree in Telecommunications/ Electrical/ Electronic Engineering or equivalent
  • At least 2 years of experiences in Telco or IT environment, preferably in operation and maintenance of server systems
  • Experiences in communications and radio & wireless technologies (eg DSL, 802.11, SIP, RTP, voice codec, UMTS, LTE, SS7, ISUP, Q931, IN) will be advantageous
  • Working knowledge of OS (eg Linux, Windows, HP-UNIX) and virtualization technologies (eg VMware, Hypervisor, Red Hat OpenStack)
  • Hands-on experiences with Perl, HTML 5, Java, Python 
  • Basic knowledge in IP networking (eg Cisco UCS, telco switches and routers, TCP/IP networking and troubleshooting), network security, interoperability and quality assurance
  • Familiarity with one or more of the following will be advantageous:: Web Servers (Apache, Tomcat); Databases (Oracle, MySQL RDBMS); Backup & Storage Solutions ; Splunk; VOIP
  • Willing to perform 24x7 standby duty on weekends and Public Holidays


*We regret that only shortlisted candidates will be notified.