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Senior Delivery Manager

Date:  19 May 2026
Location: 

SG

Company:  StarHub Ltd

Job Description

Role Purpose

 

The candidate will lead a team of software engineers to analyse, design, build, deploy enterprise applications for both internal and external customers.

 

Responsibilities

  • Coach internal development team, to apply Agile principles and practices to deliver business value
  • Translate business’ need to technical requirement; using technology to resolve business challenges.
  • Partner with business teams to elicit business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
  • Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with delivery and support teams to understand and address technical problems (Operations & Maintenance phase)
  • Evaluate and recommend agile software engineering practices to the team
  • Remove impediments or guide the team to remove impediments
  • Build a trusting and safe environment where problems can be raised without fear of judgement, with an emphasis on problem solving.
  • Improve transparency, radiate information and over-communicate
  • Improve the velocity of the development team, at a sustainable pace for the team
  • Educate and support the Product Owner, especially with respect to product backlog refining, vendor management and internal stakeholder management
  • Adhere to the Agile Software Development Methodologies
  • Ensuring that projects are delivered on time, within budget, meet business requirements, Operations, Maintenance and Monitoring of Systems
  • Comply with IT governance framework, including security and resilience.
  • Lead/coordinate/liaise with client and auditors for various audits and oversee the implementation of QMS

Qualifications

  • Degree in Engineering or related field with at least 10 years of working experience preferably in the government sectors, telecommunications, IT, or technology fields.
  • Proven experience in both Day 1 (implementation) and Day 2 (maintenance) roles
  • At least 5 years of Project Management experience
  • At least 2 years experience in a Scrum Master (Certified) or equivalent software delivery role
  • At least 3 years working experience in an agile environment as a full stacked developer or technical lead
  • Working experience with Low Code development platforms, Atlassian products will be an added advantage
  • Participated in full software or product development cycles, preferably using Agile Methodology with past development experience
  • Working knowledge of Scrum, LeSS and Kanban frameworks will be an added advantage
  • Working knowledge of design thinking and workshop facilitation will be an added advantage
  • Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management
  • Strong analytical, conceptualisation and problem solving skills
  • Excellent communication skills with the ability to pitch ideas and influence stakeholders
  • Able to operate in a fast moving and dynamic environment with strict deadlines.
  • Proven experience in IT business analysis, application solutioning and design, and testing
  • Excellent stakeholder engagement and communication skill

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