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Senior Delivery Manager
Date:
19 May 2026
Location:
SG
Company:
StarHub Ltd
Job Description
Role Purpose
The candidate will lead a team of software engineers to analyse, design, build, deploy enterprise applications for both internal and external customers.
Responsibilities
- Coach internal development team, to apply Agile principles and practices to deliver business value
- Translate business’ need to technical requirement; using technology to resolve business challenges.
- Partner with business teams to elicit business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
- Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with delivery and support teams to understand and address technical problems (Operations & Maintenance phase)
- Evaluate and recommend agile software engineering practices to the team
- Remove impediments or guide the team to remove impediments
- Build a trusting and safe environment where problems can be raised without fear of judgement, with an emphasis on problem solving.
- Improve transparency, radiate information and over-communicate
- Improve the velocity of the development team, at a sustainable pace for the team
- Educate and support the Product Owner, especially with respect to product backlog refining, vendor management and internal stakeholder management
- Adhere to the Agile Software Development Methodologies
- Ensuring that projects are delivered on time, within budget, meet business requirements, Operations, Maintenance and Monitoring of Systems
- Comply with IT governance framework, including security and resilience.
- Lead/coordinate/liaise with client and auditors for various audits and oversee the implementation of QMS
Qualifications
- Degree in Engineering or related field with at least 10 years of working experience preferably in the government sectors, telecommunications, IT, or technology fields.
- Proven experience in both Day 1 (implementation) and Day 2 (maintenance) roles
- At least 5 years of Project Management experience
- At least 2 years experience in a Scrum Master (Certified) or equivalent software delivery role
- At least 3 years working experience in an agile environment as a full stacked developer or technical lead
- Working experience with Low Code development platforms, Atlassian products will be an added advantage
- Participated in full software or product development cycles, preferably using Agile Methodology with past development experience
- Working knowledge of Scrum, LeSS and Kanban frameworks will be an added advantage
- Working knowledge of design thinking and workshop facilitation will be an added advantage
- Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management
- Strong analytical, conceptualisation and problem solving skills
- Excellent communication skills with the ability to pitch ideas and influence stakeholders
- Able to operate in a fast moving and dynamic environment with strict deadlines.
- Proven experience in IT business analysis, application solutioning and design, and testing
- Excellent stakeholder engagement and communication skill
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