Job Description

Purpose:

• Ensure high quality of the 3G/4G/5G networks, specifically in radio accessibility, retainability and mobility.
• Plan, optimize and monitor the network performance based on user experiences

Responsibilities:

• Assist the Engineers to prepare execution scripts for optimization tasks
• Generate reports and perform 1st tier analysis and troubleshooting
• Monitor, identify, isolate, rectify and assess impact of 3G/4G/5G networks and customer-affecting faults
• Provide support to network alarms, customer complaints, and assist in emergency restoration during outages and system failures
• Participate and validate network performance through drive tests during software/ network element upgrades and associated projects
• Provide support to projects involving network growth, integration of corporation networks, and new feature/ service trials and implementations
• Proactively evaluate network to minimize complaints and augment quality of service to end-consumers
   

Qualifications

• Diploma in Telecommunication or equivalent
• Familiarity with 3G/4G/5G technologies will be advantageous
• Basic programming knowledge eg Java, C#, Python, Visual Studio and MySQL
• Must possess Class 3 driving license (automatic)
• Willing to work night jobs occasionally, during maintenance window periods (12am to 6am)