Share this Job

Senior/ Associate Engineer (Field Services)

Apply now »
Apply now

Apply for Job

Date: 14-Sep-2022

Location: Tai Seng

Company: StarHub Ltd

Job Description

Perform service and equipment configuration, testing, troubleshooting and maintenance so as to ensure uptime and customer satisfaction of StarHub's Enterprise services


  • Provide on-site support to install, provision, and maintain network equipment and services, covering local enterprise networks, remote access, internet, traffic management and network health reporting
  • Design, engineer, and manage configuration of network elements, eg Cisco routers/ switches, Riverbed, HPE, SDWAN, Layer 1/2/3 testing methodologies (Bert, RFC2544, RFC6349)
  • Conduct validation testing, design and review of test reports after installation of a network extensions, to determine compliance with the design/ contract specifications
  • Support and provide advice to solutions, performance issues and other problems regarding complex coupling of StarHub’s MPLS Infrastructure
  • Troubleshoot and resolve technical issues
  • Document all technical issues and resolution status
  • Participate in network projects including the refresh and upgrade of existing network infrastructure with new functionalities and technologies 
  • Perform weekly rotating 24x7 standby duties


  • Diploma in Electrical/ Electronic/ Computer Engineering
  • Knowledge of telecommunication services and fixed transport network technology, preferably in an enterprise network setting
  • Experiences in configuring routers, switches, firewalls, access points
  • Familiar with OS and applications such as MongoDB, Linux, Python 
  • Possesses a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle
  • Perform rotating standby duties including weekends and public holidays