Job Description

We are looking for a Sales Specialist for the Digital Workspace Services team in the Enterprise Business Group (EBG). 
 
As a Sales Specialist you will be responsible for the end-to-end management of pipeline and opportunities of the services portfolio of the DWS team. 

 
You will partner with account managers, product managers, and be responsible for acquiring deals, through offering a compelling business proposal to boost sales and profitability. You will be responsible for seeing through deals to closure and delivery. 
  

Responsibilities 

• Meet and exceed agreed set of KPIs, including pipeline, sales, revenue & profit targets.  
•  Develop a comprehensive plan to achieve these targets.  
•  Independently own the Sales Specialist role - coordinating with marketing on lead generation, following up on leads, and opportunity conversions.  
•  Develop effective collateral such as business proposals, slides and a pitch that translates the benefits DWS Services into business outcomes that meet customer needs.  
• Build and contribute towards best practices and the development of collateral, such as sales guides, cheat sheets, product offerings, competitive landscape, benchmark market price, client references and service & process enhancements. 
• Report to regular sales management cadences, including business performance, pipeline and forecast.  

Qualifications

• At least 2 years of managed services sales focused on day 2 operations service.  
• Industry knowledge with sales certifications of IT management platforms, preferably, but not limited to, ServiceNow. 
• Have solution selling experience in ITSM, FSM,  and familiar with ticket/case management & workflow automation platforms.  
•  Possess excellent communication and negotiation skill with experience engaging C-Suite members.  
• Clarity to drive alignment across one or more delivery teams.  
• Resilient individual who is able to adapt to a dynamic environment.  
• Diploma or Tertiary degree in Business Management, Engineering, Computer Science, or related fields. 
• ITIL certification 
• SPIN, MEDDIC, or other certifications.