Responsibilities

• Accountability of revenue protection for enterprise SME segment.  
• Able to effectively communicate with both internal stakeholders and customers.  
• Able to recommend the right solution, service plans to clients and prevent them from churning their services.   
• Ensure SLA and high level of client satisfaction is maintained.  
• Responsible for achieving monthly, quarterly, and annual quota.  
• Adhere to established SOP.

Qualifications

• Preferably a diploma holder with at least 1 years Inside Sales or Telemarketing experience. 
• Proficiency in Telecommunication and IT services will be an added advantage.  
• Able to work in a team-oriented environment.  
• Must be comfortable working towards defined Key Performance Indicators (KPI).  
• Excellent English comprehension, writing skills, good interpersonal, strong communication and presentation skills. 
• Strong consultative selling, time management and organizational skills.  
• Able to manage objection handling from clients.

*We regret that only shortlisted candidates will be notified.