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Project & Program Director

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Date: 22-Jul-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

  • Develops and fosters relationships with key customer stakeholder and work in partnership with other departments and partners, to support project implementation and program development
  • Plans, directs and manages all aspects of SI or maintenance projects including task scheduling, resourcing, cost estimation, change management, risk management and establishing project milestones with expected deliverables
  • Leads customer consultation process throughout the project lifecycle to resolve customer conflict, if any, with diplomacy
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Tracks, monitors and communicates project progress against the project plan, scope of work and milestones
  • Prepares progress report and escalates project concerns with mitigation actions to project management office
  • Delegate project tasks based on staff members’ individual strengths, skill sets and experience levels
  • Provides work direction and leadership to project team with clear definition of tasks, deliverables and timelines
  • Sets performance expectations and monitors performance of resources
  • Provides feedback, coaching and mentorship to team members and resolve team conflicts between team members
  • Defines resource requirements and work closely with other departments in selection of resources


  • Degree or Diploma in computer science, Engineering, or equivalent
  • At least 8 years of IT project management and/or program management experience
  • Good leadership and management skills
  • Good knowledge of Microsoft Project, as well as other office productivity tools
  • Certification in project management or program management, such as Certified IT Project Manager (CITPM), Certified Outsourcing Management in IT (COMIT) is preferred,
  • Domain knowledge of government projects is an advantage
  • Good knowledge in project management methodologies and techniques, including strong competencies in project planning, budget and time management, scope management, risk management, and change management
  • Ability to prioritise and delegate work appropriately as well as deal with changing priorities
  • Ability to provide guidance and direction to project team members
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques