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Product Manager, Data Centre

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Date: 10-Jun-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

We are looking for a Product Manager for the Enterprise Business Group (EBG) to join our domestic product team and grow Starhub’s data centre business. As Product Manager, you will be responsible for the product development, go-to-market execution and in-life management and performance for our domestic data centres, leased facilities and strategic partnerships. This is a great opportunity to join our mission to enable government agencies, SME and large enterprises in Singapore to benefit from digital transformation and to improve the lives of our customers daily.

Responsibilities

  • Product development, go-to-market, operations, and life-cycle management for our data centre portfolio.
  • Shape the vision, strategy, product GTM and roadmap for StarHub’s own data centres and leased facilities.
  • Develop and standardize products and services, working with DC-Ops, facilities teams, IT and engineering.
  • Drive commercial and deal strategy and provide sales support for tenders and strategic sales opportunities; define and monitor SLAs. 
  • Drive adoption of modern data centre technologies in StarHub’s facilities to enable greater operational, cooling and energy efficiency and to reduce power consumption and cost. 
  • Oversee customer onboarding, migrations, green mark, audits and certifications. 
  • Manage contracts and fulfilment for on-site contractors and vendors for new builds, expansions and fitouts.
  • Control P&L; prepare business cases; plan and track capital and operational expenditure. 
  • Set, track and report on objectives, key results (OKR) and performance indicators (KPI).
     

A few things about you

  • You want to make big things happen by working together and being open to new ideas.
  • You are interested in smarter, darker data centres, HPC, hyperscale, edge computing, infrastructure modernization and improving energy efficiency and sustainability.
  • You have a sense of ownership and strive to deliver great customer experiences.
  • You understand what it takes to bring a product to market and have experience in product life cycle management, such as process improvement, forecasting and reporting.
  • You want to do what's right for each other, our customers, investors and our communities.
  • You have a passion for technology and have a keen interest in industry trends and developments.
  • You cope with setbacks and shifts in priorities and see change as opportunity.

Qualifications

  • At least 3 years of experience in data centre and/or HPC in a product, presales or technical role.
  • 1-3 years of experience in product management, preferably at a software, tech or telco company.
  • Good understanding of data centres, tiering, technologies (e.g. power, cooling) and standards.
  • Working knowledge of data centre facilities and/or operations, BCP, DR is preferred.
  • Experience with standards and certifications such ISO 27001, PCI-DSS, SS 564 and OSPAR is preferred.
  • Professional certifications in CDCS, CDCP, VTSP or CCNA DCID are not required but a plus.
  • Experience in Agile Product Development is a plus.
  • Polytechnic or BS/BA with an emphasis in technology, IT or operations; a Masters or MBA is a plus.

 

*We regret that only shortlisted candidates will be notified.