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Product Manager, A2P Messaging Services

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Date: 10-Jan-2021

Location: StarHub Green

Company: StarHub Ltd

 

Job Description

 

Key Responsibilities

 

  1. Business Ownership: Responsible for the revenue, KPI and success for portfolio of Omni-channel A2P Messaging Services.
  2. Management and Leadership (Lead Role): Manage products offering to deliver results and value for the organization, with ownership of revenue and performance targets.
  3. Product Strategy:
  • Drive product strategy for Omni-channel A2P Messaging Services.
  • Assess market demand and supply, to drive relevant products portfolio to meet market needs.
  • Assess competitive strategy and go-to-market formula for targeted customer segments.
  • Owns products pricing, features, positioning and competitiveness.
  1. Product Development & Life-cycle Management:
  • Owns product development end-to-end cycle from conceptualization to roll-out, including working with internal and external stakeholders to successfully roll-out and maintain product lifecycle.
  • Owns products business case development and management (CAPEX, OPEX, ROI, Risks, etc.), including driving cost optimization, internal stakeholder approvals, maintain products performance and profitability.
  • Drive and supports ongoing optimization of process and operations, including management of exceptional or non-standard requirements.
  • Drive products and program roadmap for long-term products growth.
  1. Performance Management:
  • Responsible for regular business performance reporting, including financials, customer trends, growth reports.
  1. Technology and Partnership Management:
  • Good understanding of technology trend and ecosystem, work with multiple partners to drive cost effective and differentiated market offerings.
  • Supports on-going assessment and adoption of new technology to enhance product offerings.
  1. Support major Customer Opportunities:
  • Supports sales and technical team for major customer opportunities and tenders, including customer presentation and negotiation.

 

Qualifications

  1. Degree in Engineering, Computer or Business management (preferably with Bachelor’s degree or higher)
  2. Minimum 4 years of working experience in products or solutions with telecommunications service provider or technology provider.
  3.  Successful track records of products management or business management, with at least $5m revenue annually.
  4. Independent, self-motivated, adaptable, and able to work in fast moving and competitive environment.
  5. Strong teamwork, able to work well in multi-cultural and multi-domain environment.
  6. Strong leadership and communication skills, able to lead both internal and external cross-functional teams.
  7. Strong problem-solving skills, able to understand complex situations and translate solutions into actions for business results.
  8. Analytical, detailed and possess good presentation skills.

 

* We regret that only shortlisted candidates will be notified.