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Manager/ Assistant Manager, Digital

Date:  14-Jan-2023

StarHub Green

Company:  StarHub Ltd


The StarHub Digital team is looking for a Digital Channel/ platform Owner to support the transformation of digital service capabilities for consumer and enterprise customers and take the existing digital service capabilities and user experiences to the next level. 

In this role, you will be part of the Digital Service team that is accountable for the end-to-end strategy, digital product/platform management, roadmap to delivery for Digital Service. You will collaborate with Digital Sales team, business teams, partners, and delivery teams to maximise the value of the digital product/platform through incremental delivery.

  • Own a digital channel/ platform vision and take responsibility for business outcomes
  • Prioritise and define the digital channel/ platform requirements and ensure the Product Backlog items clearly communicating and product/platform domains are understood by all stakeholders
  • Create, refine, estimate, and prioritise the digital channel/ platform backlogs
  • Define sprint goal, participate in sprint planning and product backlog refinement, daily Scrum, sprint review and retrospective
  • Work closely with the SCRUM Master, technical delivery team, experience designer, providing ongoing support & customer insight to help deliver successful digital channels


  • Minimum 8 years of relevant experience in Digital Product Management, Business Analyst, preferably in an eCommerce platform/ marketplace/ mobile or web application
  • Degree in Business Management/ Information Technology/ relevant field of studies
  • Certified SCRUM Product Owner or equivalent or experience working with Agile methodologies is an added advantage
  • Possess a good balance of technical knowledge and business acumen
  • Excellent problem solving and analytical skills, sensitive to data, and applied data-driven product design methodology
  • Experience in mapping business processes, workflow models, wireframes, and prototyping
  • Possess risk management, design thinking, problem solving, organisational and analytical skills
  • A strong team player who can work well within cross functional team structure
  • Excellent communication skills to be able to manage stakeholders at all level

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