Job Description

StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily.
Ready to make an impact and drive change? Join us and #BeTheChange!

Learning & Development (L&D) Lead

A.    Learning Strategy Co-Creation and Execution
•    Alignment of Business Outcomes to be achieved (Employee Learning Hours, etc.)
•    Development and ongoing enhancement of Learning & Development strategy, including its embedment into key HR Functions (e.g. Performance Management, Talent Acquisition, Talent Management etc.)
•    Supporting StarHub’s success by allowing for L&D to enable improved organization performance and a more engaged workforce 

B.    Review and Support Execution of Learning Plan for all Divisions
•    Identification of key Job Families who will benefit from L&D roadmaps taking into consideration Division and Department goals
•    Development of Technical Skills map for all levels within identified Job Family
•    Work with Leaders/HRBPs to co-create L&D roadmap for Divisions which will include clear Learning Objectives, Prioritization, Timeline, Budget and Learning Hours

C.    Review and streamline Training Providers
•    Research and identify appropriate learning partners based on Organization’s learning needs
•    Analyse past and ongoing learning programmes to establish effectiveness and optimize Training Providers’ list and offerings as required
•    Work with Business Lead and HRBPs to identify and apply for suitable Government Grants that will support Organization/Division learning plans

D.    Learning Management / Analytics and Reporting
•    Leverage HR System to identify pertinent skills gaps and learning needs
•    Develop key success metrics for Learning across Organization / Divisions
•    Advise Division Leaders/HRBPs should Learning Objectives are be achieved post Training 

E.    Continuous Enablement of Learning Culture within StarHub 
•    Lead and run Organization level Learning Engagement Activities (e.g. Lunch & Learn) 
•    Plan and execute Organization-level learning programmes designed to build an culture of learning for all StarHubbers
•    Activate, engage and train stakeholder groups critical for Learning Culture success within the organization (HRBPs, Division Learning Champions, People Managers, Employees, etc.)
•    Leveraging on available Learning platforms 

Qualifications

What are we looking for?

•    Degree in Business / Human Resources with at least 8 years of Learning and Development experience.
•    Experience in linking Learning needs with Business Outcomes
•    Desire to build and drive a Skills-powered organization 
•    Digitally-savvy and adept with the use of digital Learning tools
•    Strong inter-personal and communication skills