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Learning & Engagement Senior Executive
Kuala Lumpur
Job Description
StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily.
Ready to make an impact and drive change? Join us and #BeTheChange!
What can a successful candidate look forward to?
Learning & Development
• Support the creation and curation of Organization and Division Learning Programmes on digital learning platform
• Support in crafting and contextualizing learning content that is business relevant and impactful
• Capture of all internal (e.g. Onboarding and Mandatory courses) and external (e.g. Company-sponsored) learning programmes within StarHub’s Learning Management System
• Liaise with Learning Providers for registration and fulfilment of programmes
• Research and identify appropriate learning partners based on Organization’s learning needs
• Support the planning and execution of virtual and in-person learning programmes in Singapore and Malaysia
• Handle and administer learning application approvals, sponsorships and bond-related matters
• Play an active role in learning communications for assigned learning platforms.
Employee Engagement
• Organise and roll out employee engagement programmes (e.g., learning events, team buildings activities, recognition programs, wellness initiatives, townhalls, etc.) to support business initiatives within HubConnect (Malaysia)
• Liaise with Engagement Programme Providers (e.g. Event Organizers) for the successful end to end execution and fulfilment of initiatives (Singapore and Malaysia)
• Continuously assess the effectiveness of engagement programmes and implement improvements based on feedback and metrics (Singapore and Malaysia)
• Manage reporting and analytics on the impacts of engagement programmes (Singapore and Malaysia)
Qualifications
- A Diploma or Degree in Business / Human Resources with at least 3 years of HR experience, preferably with Learning and Development experience necessary, Employee Engagement desired.
- Creative, confident and resourceful in solving problems
- Digitally-savvy, adept with the use of digital and social media tools & channels
- Self-driven, with a high attention to detail
- Familiarity with micro-learning / bite-sized learning methodology
- A growth mindset with focus on continuous learning