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Lead Systems Analyst, EBG
SG
Role Mission: The role ensures business requirements are clearly understood, translated, and reflected in end-to-end solution designs and platform configurations. In doing so, the role contributes to business growth, innovation, and stronger solution outcomes.
Accountabilities:
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Deliver fit-for-purpose end-to-end solution designs aligned to business and technical objectives.
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Act as the single point of accountability for business requirements elicitation, prioritization, and translation into solution specifications.
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Ensure proposed solutions are technically feasible, scalable, and well-integrated across systems and platforms.
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Provide expert technical advisory to stakeholders, including design recommendations, option assessments, and implementation guidance.
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Contribute technical leadership to partner engagements, new business initiatives, and RFP/RFT submissions
Responsibilities:
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Contribute to the end-to-end solution design process, ensuring alignment with business objectives and technical requirements.
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Liaise with business users to collect and prioritize requirements and be Point of Contact (POC) for all business requirements.
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Collaborate with cross-functional teams to gather requirements and translate them into effective system designs.
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Provide technical consultancy, expertise, and advice on matters of solution feasibility, application design, and integration.
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Understand business models and drivers and translate them into either platform configuration or specification for new implementation or even new product offerings.
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Work with partners to define technical strategies that will drive business effectiveness and improve business offerings.
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Assist with RFP/RFT responses to provide technical know-how and expertise.
Team Scope/ Stakeholders:
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Team member of EBG & SME Solution Designer team
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Key stakeholders are mainly from EBG and SME teams.
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Domain owners
Minimum Profile/ Track Record:
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Degree in Computer Science, Computing or related field of study with at least 8 years of systems analysis and design or related experience in providing end to end solution design.
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Strong background in telecommunications industry.
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Knowledge in B2B business is advantage.
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Knowledge in areas of mobile and broadband networks, CRM (e.g. Salesforce, CloudSense), Billing, Provisioning Systems, Inventory, Delivery and Integrations.
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Excellent communication and collaboration skills. Able to communicate clearly and professionally in a fast-paced, deadline-driven business environment.
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Strong conceptual and problem-solving abilities.
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Excellent organization skills and comfortable with multi-tasking under a dynamic environment.