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Business Operations Executive

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Date: 13-May-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

⦁    Key point of contact for all sales related matters under bulk tender
⦁    Provide accurate quotation to customers
⦁    Maintain the bulk tender general mailbox and response to customers on all queries of all the bulk tenders responsively
⦁    Liaise with agencies on the queries of contractual period/termination/Recontract Quotation/Relocation/Upgrade-Downgrade.
⦁    Liase with internal stakeholders to ensure that the case is closed
⦁    Liaise with different internal departments to ensure completeness, accuracy and timeliness of billing and reporting.
⦁    Liaise with customers in the event of a billing dispute and work with internal stakeholders to close the case.
⦁    Ensure that the service requests are retrieved and processed timely
⦁    Work with Agencies if information retrieved is incomplete

 

Qualifications & Interpersonal

 

  • At least 3 years of sales experience in an IT/ Telco company managing corporate customers will have an added advantage
  • Prior experience working with government agencies would be an asset
  • Prior experience in conducting business in the commercial industry are preferred
  • Diploma with min. 3 years working experience  

 

Interpersonal

  • Independent, mature and self-driven
  • Self-confident, willingness to work as a team in sharing
  • Excellent interpersonal, verbal and written communications skills
  • Results-oriented with strong customer focus driven
  • Able to demonstrate diligence and meticulous traits 

 

*We regret that only shortlisted candidates will be notified.