Responsibilities

• Acts a key point of contact between an organisation and its clients. 
• Possess thorough telco product knowledge and involved in product / service sales and sell our unique furnished suite solution to various clients within the industry segment. 
• Manage their set of accounts through proactive outreach to their clients on regular basis. 
• Manage their clients renewals of their services, grow the account through active up-selling.  
• Able to effectively communicate with both internal stakeholders and customers.  
• Ensure SLA and high level of client satisfaction is maintained by hitting their NPS target.  
• Responsible for achieving monthly, quarterly, and annual sales target.  
• Adhere to established SOP

Qualifications

• Preferably a diploma holder and above with at least 1-3 years Inside Sales or Telemarketing experience. 
• Prior experience in Enterprise related account management will be an added advantage.  
• Proficiency in Telecommunication and IT services will be an added advantage.  
• Able to work in a team-oriented environment.  
• Must be comfortable working towards defined Key Performance Indicators (KPI).  
• Excellent English comprehension, writing skills, good interpersonal, strong communication and presentation skills. 
• Strong consultative selling, time management and organizational skills.  
• Able to manage objection handling from clients.   

*We regret that only shorlisted candidates will be notified.