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Fixed Sales Associate (2 Years Contract)

Date:  31-Dec-2022
Location: 

StarHub Green

Company:  StarHub Ltd

Job Description

Single point of contact for matters related to purchase orders and manual billing (this would include creation of quotation, orders, service requests, trouble tickets etc. unless otherwise specified)
1)    Ensure purchase orders are processed timely
2)    Liaise directly with customers for any customers’ queries/issues relating to their purchase orders /bills 
3)    Follow up with customer for replacement purchase orders 
4)    Ensure Provisioning of orders (EBS and Siebel)
5)    Raise waivers or credit notes for customer dispute cases
6)    Maintain accurate and timely records of manual billings
7)    Submit weekly report
8)    Monthly reconciliation on all purchase orders and billing

Qualifications

1)    Strong verbal and written communications skills are a must
2)    Able to demonstrate diligence and meticulous traits 
3)    Diploma in any discipline

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