Job Description

(This position is based at Dataran Hamodal, Petaling Jaya)
 

Responsibilities:

• Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment issues with customers
• Prepare and maintain detailed reports on Debt Collection Agencies and Law firms’ activities and outcomes
• Validate Debt Collection Agencies and Law firms' billing and commission computation to ensure timely payments to them
• Collaborate with internal teams to identify, develop and implement new strategies to recover debts
• Liaise with liquidators/ Official Assignee, internal legal counsel and track cases progress
• Gather documentations required for submission to internal and external counsels for legal cases
• Manage internal dunning activities
• Manage both internal and external questions or complaints, via mailbox
• Support ad-hoc duties and UAT assigned by supervisor

Qualifications

• Appropriate qualification in Finance, Business, Economics, or related discipline, and be well versed in financial/ credit principles, policies and procedures
• At least 2 years of Credit and Collections experiences, preferably from the telco industry
• Hands-on experiences with MS Office, especially Excel
• Mature and confident team player, able to partner and communicate effectively with different levels in the organisation
• Strong communication skills (requires handling of internal and external stakeholders)
• Able to multi-task and work under tight deadlines and pressure