Job Description

• Follow up with Corporate customers on collections & payment matters, including supporting customer queries & dispute resolution, arrange refunds for terminated accounts or offsets against other active billing accounts
• Send payment reminder, letter of demand, arrange termination of service & debt recovery actions
• Conduct credit assessment for approval of sales orders & services
• Review & approve payment extension & instalment requests
• Handle payment allocation & reconciliation
• Conduct AR meetings with Sales Team to track collection progress
• Support Manager in adhoc projects & management reporting

Qualifications

• Degree or Diploma in Finance, Business or Economics
• At least 3 years of credit and collection experience
• Team player with the ability to also work independently with little supervision
• Excellent interpersonal and communication skills, able to manage internal and external customers
• Advanced skills in MS Office applications and experience in SAP AR module is highly preferred