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Finance Executive, Collections (1 year contract)

Date:  25-May-2023

StarHub Green

Company:  StarHub Ltd

Job Description

  • Interviewing clients telephonically to establish their ability to pay debt.
  • Overcoming stall tactics and objections and suggesting sources of money for debt payments.
  • Negotiating settlements by arranging clients’ payments over longer time span.
  • Confirming clients’ information and payment agreements.
  • Informing management regarding effectiveness of strategies for various accounts.
  • Complying with applicable laws, regulations, policies and procedures.


  • Diploma or equivalent
  • 1-2 years of work experience in customer service, sales, collections or related field will be an advantage
  • Emotional resilience and ability to withstand pressure on an ongoing basis
  • Adapts to changing work environments, work priorities and organizational needs
  • Team player with strong organizational and communication skills, meticulous and able to meet tight deadlines in a fast paced environment
  • High proficient in Microsoft Office applications
  • Strong analytical, problem solving and numerical skills

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