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Finance Executive, Billing (12 months contract)

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Date: 03-Aug-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

  • Analysis of application forms, preparation and verification of data for billing & adjustment; inclusive of analysis reporting.
  • Preparation of Bill Attachment, Reports, printing, sorting & enveloping of bills for mail delivery.
  • Verification of bills to ensure timelines and accuracy in billing.
  • Ensure completeness in billing.
  • Ensure financial integrity of billing systems
  • Monitor service delivery KPIs and report issues or discrepancies, using Service Level Agreement (SLA) as anchor document to manage vendor performance and perform quality review of work.
  • Function as liaison officer to offshore delivery center and proactively collaborate with offshore counterparts in the completion of operations.
  • Support and resolving billing related customer enquiries and disputes.
  • Collaborate with internal and external Business Partners on ongoing operational activities, at times involve in data analysis and ad-hoc initiatives.
  • Be a key driver of automation initiatives and continual process improvements.
  • Review policies and procedures related to Billing and make recommendations as to potential improvements.
  • Perform scoping and be involve in user acceptance test (UAT) on billing interfaces in the Billing System(s).
  • Support ad hoc Billing duties as & when assigned.


  • A minimum of 2-3 years’ experience in billing function.
  • Bachelor's Degree in Finance/Accounting.
  • Emotional resilience and ability to withstand pressure on an ongoing basis in a fast-paced environment.
  • Strong analytical, problem solving skills and able to work independently.
  • Dynamic, drive and always takes initiatives.
  • Meticulous and able to meet tight deadlines.
  • Strong adaptability to changing work environments, work priorities and organisational needs.
  • High proficiency in Microsoft office applications.
  • Proficiency in SAP system, RPA tools such as Data360 and UiPath will be an advantage.
  • Able to commence work immediately or on short notice.


*We regret that only shortlisted candidates will be notified.