Responsibilities

• Plan and execute campaigns to drive higher customer engagement and retention.
• Source for new partners collaboration for Loyalty program.
• Liaise with solution provider on Rewards related technical matters.
• Perform day-to-day operations that include administration, Rewards purchasing, loyalty campaigns support, communication preparation, monthly bill message creation and solicit/liaise with merchants/partners on monthly promotions.
• Prepare reports for tracking the effectiveness of partners promotion.
• Provide analysis of all collaboration and propose improvement for take-ups
• Work with Data Analytic team on loyalty performance reports.
• Budget tracking and monitoring of Rewards performance to optimize loyalty performance outcome

Requirements

• Diploma or Degree in E-commerce/Business/Marketing preferred with 1-2 years of experience in loyalty marketing or marketing.
• Articulated with strong communication skills to liaise with stakeholders across departments.
• Possesses self-driven individual with a can-do attitude.
• Able to work independently and perform under pressure in a fast-paced environment and ensure timeline is met. 
• Good IT skills with understanding of E-Commerce trends.