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Engineer (15-month contract, Bandwidth Configuration & Migration)

Date:  04-Jan-2023
Location: 

StarHub Green

Company:  StarHub Ltd

Job Description

  • Network configuration and activation of Product and Services to StarHub enterprise customers within agreed Service Level Agreement.
  • Timely and accurate delivery of corporate and wholesales work orders from circuit design, provisioning to testing for ELL, DLC, internet or voice services.  
  • Participate in Projects and POC (Proof of Concept) testing to address provisioning and/or service configuration automation needs.
  • Script or code on provisioning systems to improve efficiency and for proactive management of bandwidth, service data analysis and other related matters.
  • Service Lifecycle management including design, implementation, testing and maintenance


Responsibilities

  • End-to-End circuit configuration/ provision for customers.  Circuit may involve Layers 2 and 3.
    • Design circuit path and configure/ provision circuits in live network for customers
    • Liaise with various departments for service delivery or project work
    • Participate in last-mile testing with Field Engineers or Contractors
    • Ensure that services are delivered to customers according to RFS (Request for Service) date
    • Troubleshoot provisioning faults or issues
  • Optimize service delivery via automation work
    • Participate in service design and automation projects
    • Create APIs to link various systems that were developed using standard or open-source software
    • Review current systems design/ capabilities as part of continuous service improvement framework
    • Present and implement ideas for system improvements
    • Produce detailed specifications and implement the automation with internals team and/or vendors
    • Test the product in controlled environment before going “live”
    • Prepare training manuals for users
       

Qualifications

  • Bachelor degree in Computer Science, Computer Engineering, Telecommunications, Electronic Engineering or equivalent
  • At least 1 year of experiences in software development
  • Preferably with experiences and certification in routers and switches, eg CCNA or JICNA
  • Experiences in the design, development, and maintenance of open-source software libraries
  • Experiences with SQL databases
  • Familiar with Java, C/C#/C++, Python, Visual Basic, Oracle, Linux, Windows, Web Development, SOAP, YAML, Ansible
  • Experiences with cloud deployment and configuration management
  • Experiences in test oriented development using testing frameworks for API unit and integration tests
  • Be willing to perform planned circuit testing and migration work after office hours or weekends
  • Possesses a logical mind to transform, optimize and automate provisioning processes
     

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