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Engineer (15-month contract, Bandwidth Configuration & Migration)
Date:
04-Jan-2023
Location:
StarHub Green
Company:
StarHub Ltd
Job Description
- Network configuration and activation of Product and Services to StarHub enterprise customers within agreed Service Level Agreement.
- Timely and accurate delivery of corporate and wholesales work orders from circuit design, provisioning to testing for ELL, DLC, internet or voice services.
- Participate in Projects and POC (Proof of Concept) testing to address provisioning and/or service configuration automation needs.
- Script or code on provisioning systems to improve efficiency and for proactive management of bandwidth, service data analysis and other related matters.
- Service Lifecycle management including design, implementation, testing and maintenance
Responsibilities
- End-to-End circuit configuration/ provision for customers. Circuit may involve Layers 2 and 3.
- Design circuit path and configure/ provision circuits in live network for customers
- Liaise with various departments for service delivery or project work
- Participate in last-mile testing with Field Engineers or Contractors
- Ensure that services are delivered to customers according to RFS (Request for Service) date
- Troubleshoot provisioning faults or issues
- Optimize service delivery via automation work
- Participate in service design and automation projects
- Create APIs to link various systems that were developed using standard or open-source software
- Review current systems design/ capabilities as part of continuous service improvement framework
- Present and implement ideas for system improvements
- Produce detailed specifications and implement the automation with internals team and/or vendors
- Test the product in controlled environment before going “live”
- Prepare training manuals for users
Qualifications
- Bachelor degree in Computer Science, Computer Engineering, Telecommunications, Electronic Engineering or equivalent
- At least 1 year of experiences in software development
- Preferably with experiences and certification in routers and switches, eg CCNA or JICNA
- Experiences in the design, development, and maintenance of open-source software libraries
- Experiences with SQL databases
- Familiar with Java, C/C#/C++, Python, Visual Basic, Oracle, Linux, Windows, Web Development, SOAP, YAML, Ansible
- Experiences with cloud deployment and configuration management
- Experiences in test oriented development using testing frameworks for API unit and integration tests
- Be willing to perform planned circuit testing and migration work after office hours or weekends
- Possesses a logical mind to transform, optimize and automate provisioning processes
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