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Dev-Ops Program Manager/SME (2 Year Contract)

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Date: 30-Mar-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description


  • As an Dev-Ops Program Manager/SME, the candidate shall work closely with StarHub’s appointed System Integrator to ensure the overall success of the StarHub Transformation Program for the Consumer Business. This role requires an individual who is comfortable running agile delivery in a complex environment. He/She is expected to use knowledge & experience in blending traditional project management principles with an Dev-Ops approach in the appropriate proportions. As a high value practitioner, he/she is expected to bring deep telco experience that can amplify and accelerate the speed of delivering business outcomes. As part of this transformation journey, the candidate will need to work closely with various Business Stakeholders (including C-suites) as well as the vendor community in ensuring a successful program delivery. 



  • Develop and oversee the production of project deliverables including estimations, plans, risks and change management processes
  • Structure and manage an integrated, multi-tracked program
  • Develop relationships with key business stakeholders and ensure the appropriate participation from all impacted divisions
  • Work with the various business stakeholders to prioritize user stories and create a Dev-Ops Roadmap for StarHub as necessary
  • Provide regular updates and communications to senior management and major stakeholders on progress, challenges, etc.
  • Track Program Dependencies / Risks to Resolution
  • Manage our technology and consulting partners and other vendors through program delivery
  • Ensure that the appointed System Integrator abides to the Statement of Work in terms of expected outcomes


  • Solid understanding of software development life cycle models as well as expert knowledge of both Agile, Dev-Ops and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
  • A proven track record of successfully implementing software or web development projects using Agile methodologies including 12+ years of experience as a Program Manager managing large, complex projects in a high-tech development environment with multi-function teams
  • Prior experience with SCRUM/Agile methodologies 
  • Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  • Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
  • Ability to think strategically, make swift decisions, work independently and possess strong leadership skill.
  • Resulted-oriented and self-motivated to deliver in a very fast-paced environment


*We regret that only shortlisted candidates will be notified.