Job Description

StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily.

Ready to make an impact and drive change? Join us and #BeTheChange!

What can a successful candidate look forward to? 

Job Description:

• Assist in conducting interviews, surveys, and desk research; help compile insights into personas, JTBDs, and problem statements.

• Support the co-creation of current and future journey maps; help identify pain points and key user moments.

• Help create wireframes, flows, and mid-fidelity screens in Figma; apply basic principles of IA, accessibility, and component use.

• Assist in building clickable prototypes, coordinating usability tests, and summarizing findings.

• Prepare workshop materials, canvases, and agendas; help document discussions and outcomes.

• Contribute templates, visuals, and short write-ups to the Design Thinking Playbook and internal updates.

• Support the planning and logistics of workshops, training sessions, and engagement events.

Qualifications

• A Diploma/Degree undergraduate, Design, HCI, Business, Psychology, Engineering, or related.
• Ability to commit to a 6-month internship 
• Curious, collaborative, bias-to-action, disciplined about documentation and evidence.
• Tools: Figma (auto-layout, components), Miro/FigJam, Google/Microsoft Suite; nice-to-have: Notion/Confluence, basic analytics (Sheets/Excel).
• Foundational UI/UX skills: wireframing, user flows, visual layout, accessibility basics.
• Portfolio/case studies showing problem framing, research, prototypes, UI/UX outputs, and testing.
• Communication: Clear writing, crisp slides, comfort presenting to cross-functional teams.