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Customer Service Consultant (12 Months Contract)

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Date: 13-Jan-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

Fully embodying the Challenger Spirit, we are always looking for ways to improve the lives of our customers daily. If you are passionate about challenging the norm, and not satisfied with status quo, StarHub is the place for you! 

 

Do you enjoy engaging and providing the best service to our customers? As a Customer Service Consultant, you will be able to reach out to our customers, understand their needs and recommend appropriate solutions for their needs.

 

Responsibilities:

  • Provide prompt and courteous service to customers' requests and enquiries
  • Handle non-sales related transactions such as processing returns and ensuring that equipment is in good working condition
  • Assist customers with transactions that can be performed online on My StarHub application

Requirements

  • Minimum GCE ‘O’ level with minimum 1 year of work experience in retail or customer service roles 
  • Willing to work rotating shift-hours including weekends and public holiday
  • Able to navigate service systems
  • Excellent communication skills

 

*We regret that only shortlisted candidates will be notified.