Job Description

Note: This role is based in Petaling Jaya, Malaysia. 

- Support the Revenue Assurance Manager and lead a team of analysts and senior analysts

- Maintain a centralized view of all RA Controls and their performance (via monthly / quarterly reconciliations), including, but not limited to:
• Maintaining an up-to-date log of all cases/ issues, analyses, and database for lessons learned
• Review and present results with all relevant stakeholders
• Lead and resolve reconciliation irregularities investigations, including:
• Analysis of results to identify the source of leakages
• Identification of root causes and recommend corrective or preventive actions
• Drive internal stakeholders (at all levels) to develop and implement remedial actions and best practices to address the irregularities and minimize revenue leakages
• Perform impact analysis on new product launches and formulate/ present risk mitigation strategies and actions
• Manage RA tools lifecycle and process documentation

Qualifications

- Bachelor's degree or equivalent with 2-4 years' experience in Revenue Assurance (preferably Telcos)

- A good team player with strong interpersonal skills with the confidence and maturity to effectively with different levels in the organisation

- Possesses a data analytical mind with advanced Microsoft Excel skills
- Proficiency in Power BI, SQL, R, or Python will be advantageous
- Advanced proficiency in MS Office applications and demonstrated sound acumen in systems applications.
- Strong and confident communicator with problem-solving and process improvement skills
- Detailed, organised, with demonstrated skills to lead and drive stakeholder engagements, consensus, and achieve outcomes