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Assistant Manager, Quality Assurance
Date:
27 Apr 2026
Location:
SG
Company:
StarHub Ltd
Job Title: AM, Quality Assurance
Location: Singapore
Job Description
Role Mission: Lead quality assurance inclusive of automation for our software and systems undergoing significant changes in design and ways of working.
Accountabilities:
1. Improve efficiency and effectiveness of the QA team
2. Reduce production issues through improved testing practices
3. Enhance quality of releases in terms of user experience and satisfaction
4. Improve test reliability and reduce execution time
5. Contribute to building a culture of quality with stakeholders
Responsibilities:
1. Designing, implementing and optimising processes for software delivery with guidance from senior stakeholders where required
2. Supporting the establishment and tracking of metrics to drive improvement and accountability
3. Working with stakeholders across engineering, product and operations to ensure alignment on these quality standards and goals
4. Contributing to the design and implementation of test automation approaches and tracking their effectiveness
5. Working with vendors to deliver software releases to the standards defined above
6. Tracking data related to releases and testing
7. Supporting and mentoring junior QA team members, providing guidance on best practices
Ideal Track Record:
1. Experience contributing to shift-left testing practices within teams and supporting adoption of quality practices early in the development lifecycle
2. Experience mentoring or guiding QA team members, with some exposure to team leadership responsibilities
3. Exposure to designing or contributing to automated test frameworks that improve test efficiency
4. Experience supporting quality strategy or process improvements during large software changes (e.g. migrations, rearchitecture)
5. Experience working with vendors and supporting delivery against defined quality expectations
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