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Assistant Manager, Data Scientist

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Date: 20-Nov-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

 

We are looking for a passionate and highly motivated Data Scientist to join our dynamic Customer Lifecycle Department team in providing value to our customers through a better understanding of their unique lifestyles and preferences. You will be instrumental in implementing high-impact AI solutions that will deliver business benefits and influence organizational improvements in keeping our customers happy.

 

Responsibilities:

  • Drive end-to-end closed-loop consumer marketing initiatives on Retention, Cross-Sell, Up-Sell, Effective Engagement & Sentiments Detection using machine learning techniques
  • Design, develop and operationalise a recommendation engine 
  • Plan and execute best-practice implementation strategies on developing, deploying and enhancing machine learning models
  • Champion the application of data science with quantifiable benefits by identifying and solving business problems across the marketing business group 
  • Drive R&D to innovate and keep the organization’s AI capabilities updated and best-in-class
  • Perform exploratory data analyses and data enrichment to discover insights on consumer behaviour that can lead to new marketing initiatives and business improvements 

Qualifications

  • Degree in Computer Science, Statistics, Engineering or related field.
  • Minimum 3 years of hands-on experience in machine learning model development 
  • Proven track record of deploying machine learning models into production environments (experience in Deep Learning models is highly advantageous)
  • High fluency in SQL and/or Python is a must
  • Expert in data wrangling and feature engineering with large datasets 
  • Experience using analytical tools such as SAS/SPSS or data visualization tools like Tableau/Qlikview is an added advantage
  • Able to work and communicate effectively with stakeholders from both business and technical background

 

*We regret that only shortlisted candidates will be notified.