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Assistant HR Admin Manager

Date:  6 Sep 2023

Kuala Lumpur

Company:  StarHub Ltd

Job Description


The role is based in Kuala Lumpur, Malaysia. 



  • Develop and maintain relationships among employees, providing a high level of customer service
  • Create an environment that encourages collaboration and community engagement
  • Monitor the space to ensure it is clean, organized, and safe for all employees
  • Manage events, including planning, setup, execution, and follow-up
  • Respond to inquiries from potential candidates and current employees in a timely manner
  • Track employees’ feedback and provide insights to management on how to improve the experience
  • Identify opportunities to enhance the overall employees’ experience




  • Be the Ambassador of the HubConnect and to elevate the overall Employee Experience
  • Assist with onboarding new employees (including induction), ensuring they have access to all necessary resources
  • Go-to person for all HR administrative issues, including but not limited to login issues, insurance / medical / claims matters, travel arrangements, office admin matters, etc. 
  • Key liaison with the local HR team on on/off-boarding, payroll, audit matters etc.
  • Ensure adherence to StarHub policies and procedures, where applicable
  • Work closely and escalate, when necessary, to respective HRBPs on employee matters
  • Assist from time-to-time to support the staffing process, including recruiting, interviewing, and hiring
  • Proactively update Rewards team on changes to labour laws in Malaysia or latest Comp / Benefits trend in the local market


  • Preferably bachelor’s degree, preferably in human resource management or business management, or any field with relevant experience 
  • Minimum 5 years of HR experience in mid-scale companies
  • Previous experience in hospitality, customer service will be good to have
  • Interpersonal interaction skills (effective communication, negotiation, collaboration, the ability to be diplomatic and stand one’s ground).
  • Must have knowledge of Malaysia labour laws. 
  • Ability to work independently, prioritize and manage multiple tasks efficiently
  • Critical thinking, analytical and forecasting skills
  • Conflict-resolution and problem-solving skills
  • Flexibility and good decision-making skills

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