Job Description

Lead the modernisation, governance, and optimisation of StarHub’s productivity ecosystem to enable a high-performing, AI-augmented digital workplace.

Accountabilities

• Own the productivity systems strategy and roadmap.

• Govern collaboration platforms to ensure security, interoperability, and adoption.

• Drive AI-enabled productivity innovation.

• Establish enterprise-wide governance and a scalable support model.

• Align people, processes, and technology across all initiatives.

Responsibilities

• Deliver the productivity systems roadmap aligned to business priorities.

• Govern platform standards, policies, integrations, and licensing.

• Modernise and integrate collaboration tools for a unified digital experience.

• Drive AI-enabled automation and knowledge discovery use cases.

• Rationalise tools and optimise total cost of ownership.

• Define SLAs, KPIs, and manage operational performance.

• Lead change management, training, and adoption.

• Partner with HR, Communications, Security, IAM, and EUC for compliance and alignment.

• Manage vendor relationships and licensing strategies.

• Mentor teams and foster innovation and continuous improvement

Qualifications