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Technical Director
Date:
24-May-2023
Location:
StarHub Green
Company:
StarHub Ltd
Job Description
The Pre-Sales Telco Lead defines and articulates Enterprise Business Group’s strategy for securing technical wins with prospective clients. Reporting to the Head of Enterprise Connectivity Service Line, this person must not only be target-driven and client centric, but also has a deep understanding of key business industries and knowledge of products and services in the market. He/she will focus on developing key growth pre-sales strategies, tactics and action plans required to achieve revenue and sales targets.
Responsibilities
- Lead & motivate the team to achieve sales targets though providing high quality presales technical consultation and develop cost effective, resilient, innovative and reliable Network solutions.
- Provide qualifying business, functional and technical requirements through consultation with client
- To participate and take the lead to drive and win tenders, bids and win proposals with high client’s satisfaction in services and quality solution
- Able to architect and design customised, complex and integrated End-End network solution to meet client’s requirements and framework
- Able to conceptualize, present and articulate features and benefits to customers
- Able to engage with key industry vendors and partners to drive key deals.
- Keeps abreast of technological trends in the industry in the area of network Infrastructure & security
- Understand latest network/security threats & issues & their mitigating solutions
- Engage with industry vendors on
- Collaborate with internal stakeholders to drive and engage customers for New solutions and offerings.
- Ensure customer experience by delivering quality, timely responses to customer requests
Qualifications
- Bachelor’s degree or Diploma in Computer Engineering/IT or related discipline
- CCDP, CCNP, certification or equivalent would be preferred
- At least 8 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure
- At least 4 years of supervisory experience, managing a small team (about 8 -9 persons)
- Cross-vendor networking (routing, switching, VPN, Voice, load balancing, security & firewalls – Cisco, HP, Aruba, ALU, Avaya, Fortinet, Riverbed, Juniper, F5
- Familiar and conversant in Telco services – Domestic and Global - MetroEthernet, MPLS, Contact Centre, Conferencing, SD-WAN, NFV, Data Centre hosting.
- Familiar and conversant in ICT - Routing, Switching, Wireless, Unified Communications, Firewall, and Structured Cabling
- Ability to perform independently and interface with customers, partners and account team
- Good knowledge of consulting frameworks and methodologies
- Excellent presentation/communication skills (written and verbal)
- Independent and ability to work under pressure and in ambiguous environment
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