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Solution Architect, 5G Enterprise Incubation

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Date: 14-Jan-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description


We are looking for a Solution Architect for the Enterprise Business Group (EBG) to join the EBG 5G Enterprise & Collaboration product group to enable product incubation and help onboard new clients. The Solution Architect is the customer facing as part of our product development. He/she understands the business and technology goals of our customers and their desired outcomes, and supports GTM, Sales and implementations.

This is a great opportunity to join our mission to build new offerings on top of our world-class; secure and resilient 5G infrastructure that will accelerate customer transformation and be the backbone of Singapore’s digital economy. If what we do excites you, join us.

Main responsibilities

  • Work with customers to discover new, innovative ways to solve problems and deliver better customer outcomes.
  • Work alongside the Product Lead to come up with product ideas based on customer research and user needs.
  • Create the technology vision and roadmap to bring an idea from concept to product to market.
  • Assess and select the technology which achieves the customer’s outcome and solves the business need.
  • Design and document the product solution construct to make integration, implementation, and delivery easier.
  • Describe and iterate on the solution, characteristics, behaviour, and other aspects with engineers and developers.
  • Produce high-level product, functional and non-functional (e.g., reliability, scalability) requirements.
  • Conduct discovery, design and solutioning sessions with customers; conduct PoC and assessments.
  • Work with the lead 5G Solution & Delivery Architect & 5G Specialized Sales on customer pre-sale engagements.
  • Oversee and whenever needed support the delivery of the initial customer product implementations after launch.
  • Provide product technical training to pre-sales, implementation and operational teams as required.
  • Setup and maintain lab/demo environments; create demos for relevant use-cases in our 5G customer showcase.
  • Own the outcome. Drive product development to reach business outcomes and ambitious growth goals, including early sales success and successful initial customer implementations.

A few things about you

  • Can quickly identify problems, bottlenecks, and technical needs, and explain your rationale with examples.
  • Experience with interpreting requirements and developing a technology vision/solution framework.
  • Ability to bridge complex ideas and technology into simple concepts.
  • Independently and successfully managed customer projects, from pre-sales to implementation.
  • High degree of self-initiative, along with a "roll-up-your-sleeves can-do" attitude.


  • 5-7 years of experience as technical presales or delivery architect, preferably at an SI, Consultant or Telco.
  • Experience in one of these fields: collaboration, robotics, machine vision, ML/AI, health tech, cybersecurity.
  • A working-level understanding of mobile (e.g., 5G, 4G/LTE) Enterprise solutions will be a plus.
  • An understanding of Agile principles and practices or a product development background will be a plus.
  • Degree in Information Technology, Computer Science, or related fields.


*We regret that only shortlisted candidates will be notified.