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Software Support Engineer (12 month contract)
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Date: 18-Jun-2022
Location: StarHub Green
Company: StarHub Ltd
Job Description
Responsibilities
- Perform daily operations, configure platform features, test and maintain application releases
- Support internal and external stakeholders in various dependencies relating to new change requests and existing technical and user issues
- Analyse business requirements, test plan, capture test scenarios and write test cases for end to end functional tests
- Maintain application configurations for various platforms such as mobile/web/Smart Tv etc
- Drive and contribute towards technical engagements with vendor to evaluate, verify, test and accept end-to-end OTT application features
- Provide Tier 3 support to escalated customer issues and perform standby duties on rotational basis
Qualifications
- Bachelor degree or Diploma in Computer Science/ Engineering or equivalent
- Preferably with experiences or interest in software support, app development/ testing
- Knowledge and experiences in Web applications, HTML/CSS, JavaScript, API integrations, postman etc will be advantageous
- Able to perform API integration testing, analyse logs and troubleshoot
- Familiarity with web servers, database, cloud-based infrastructure etc
- Willing to perform rotating standby duties including weekends and public holiday periods
*We regret that only shortlisted candidates will be notified.