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Software Support Engineer (12 month contract)

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Date: 18-Jun-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

 

Responsibilities

  • Perform daily operations, configure platform features, test and maintain application releases
  • Support internal and external stakeholders in various dependencies relating to new change requests and existing technical and user issues
  • Analyse business requirements, test plan, capture test scenarios and write test cases for end to end functional tests
  • Maintain application configurations for various platforms such as mobile/web/Smart Tv etc
  • Drive and contribute towards technical engagements with vendor to evaluate, verify, test and accept end-to-end OTT application features
  • Provide Tier 3 support to escalated customer issues and perform standby duties on rotational basis
     

Qualifications

 

  • Bachelor degree or Diploma in Computer Science/ Engineering or equivalent
  • Preferably with experiences or interest in software support, app development/ testing
  • Knowledge and experiences in Web applications, HTML/CSS, JavaScript, API integrations, postman etc will be advantageous
  • Able to perform API integration testing, analyse logs and troubleshoot
  • Familiarity with web servers, database, cloud-based infrastructure etc
  • Willing to perform rotating standby duties including weekends and public holiday periods

 

*We regret that only shortlisted candidates will be notified.