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ServiceNow Developer

Date:  15 Nov 2023


Company:  StarHub Ltd

Position Description

We are looking for ServiceNow Developer for the Enterprise Business Group (EBG) to help our customers and us with digital transformation projects. The ServiceNow Developer will play a crucial role in the customization and optimization of ServiceNow applications to align with business processes and requirements. The ideal candidate will bring hands-on experience and technical expertise to ensure the ServiceNow implementation effectively meets organizational objectives and adheres to enterprise standards and best practices.

Key Roles and Responsibilities

  1. Customize ServiceNow Applications:
    • Tailor ServiceNow applications and facilitate the rollout of new applications and modules to meet business requirements.
  2. Develop and Optimize Scripts:
    • Write, test, and debug scripts to enhance the functionality and/or performance of the ServiceNow platform.
  3. Troubleshoot and Resolve Issues:
    • Diagnose and fix issues related to the ServiceNow platform and applications.
  4. Collaborate with Cross-Functional Teams:
    • Work closely with other IT teams, including the ServiceNow Architect and Business Analyst, to ensure seamless integration and functionality of ServiceNow solutions.
  5. Ensure Alignment with Business Goals:
    • Ensure that the ServiceNow system is aligned with organizational business processes and goals.
    • Continuously assess and enhance the ServiceNow system for optimal performance and functionality.

Skills Experience and Key Requirements

  • Proficiency in JavaScript, Angular JS, and relevant scripting languages.
  • In-depth understanding of the ServiceNow platform.
  • Solid understanding of web technologies such as HTML, CSS, and RESTful APIs.
  • Strong communication and interpersonal skills.
  • Minimum 2 years’ experience with the implementation and support of ServiceNow modules.
  • Two or more years of experience as a ServiceNow Developer.
  • Hands-on experience with ServiceNow scoped applications and all scripting modules.
  • Two or more years of experience with ServiceNow Service Portal and widget development.
  • Knowledge and experience integrating ServiceNow using platform APIs and integration tools.
  • Must have a ServiceNow certification (e.g., Certified Application Developer).
  • Hands-on development and customization of ServiceNow applications.
  • Commitment to staying up-to-date with the latest trends and developments in the ServiceNow platform.
  • Good communication skills and adaptable to change.

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