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Application Support Engineer

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Date: 29-Oct-2020

Location: StarHub Green

Company: StarHub Ltd

Job Description

<span style="font-family:"Calibri",sans-serif">Is managing product development life cycle your cup of tea? How about doing that for our IPTV services? We are looking for an engineer like you to help us develop and maintain the applications and servers of our IPTV services. If you think you have what it takes, we would love to speak with you.

Responsibilities:

 As a key member of the OTT team:

Perform daily operations, platform features development, test & upgrade hardware and software applications.

Support internal & external stakeholders for various dependencies on new change request & existing issues.

Streaming application display configuration for browser(s), Android & iOS Mobile apps, Android TV etc

Understand product requirements and convert it to technical solutions and deliverables

Contribute and drive the technical engagement(s) with vendor(s) to evaluate, verify, test and accept end-to-end OTT platform solutions.

Tier 3 support on escalated customer issues and other standby duties on rotational basis.

Qualifications
  • <span style="font-family:"Arial",sans-serif">Ideally 2 to 5 years of working experience in software development, support or QA.
  • <span style="font-family:"Calibri",sans-serif"><span style="font-family:"Arial",sans-serif">Fresh IT/CS graduates having the interest to pursue an application support role will also be considered
  • <span style="font-family:"Calibri",sans-serif"><span style="font-family:"Arial",sans-serif">Experience in mobile application support & testing for Android and iOS
  • <span style="font-family:"Calibri",sans-serif"><span style="font-family:"Arial",sans-serif">Experience in system integration and the ability to troubleshooting.
  • <span style="font-family:"Calibri",sans-serif"><span style="font-family:"Arial",sans-serif">Think out-of-box creatively, and stay current on online video streaming.
  • <span style="font-family:"Calibri",sans-serif"><span style="font-family:"Arial",sans-serif">Good understanding of cloud-based technologies such as AWS is a plus.
  • <span style="font-family:"Calibri",sans-serif"><span style="font-family:"Arial",sans-serif">High-level understanding of Security and Cryptography is an advantage

*We regret that only shortlisted candidates will be notified.